This  is  an informal  process  that  provides  those  actually  involved  in  a  court  case  with  the  opportunity to determine the best resolution for all involved.  It's a chance to end a legal dispute in a way that minimizes time spent at court and saves money. It offers a safe, private, online space to negotiate a satisfactory resolution with the other party. In some cases, this can reduce harm to your credit and help avoid wage garnishments or other collections procedures.

During the mediation, neither party will be forced to agree to anything they are not comfortable with.  You are not required to compromise, although sometimes mediated agreements will include compromises offered by one or both parties.